WARRANTY

 

SUHR offers a two-year warranty against manufacturing defects in materials and/or workmanship from the date of original retail purchase. Not covered under this warranty is damage resulting from improper installation, adjustment or maintenance, lack of maintenance, alterations, crashes, or use judged by SUHR to be excessive or abusive.

All warranties must be processed through a Local Bike Shop or SUHR Dealer. Your local bike shop or dealer will notify and work with us directly, should a manufacturer defect be found.

SUHR is not responsible for any labor charges incurred during the warranty process.

SUHR accepts returns within 30 days of the original purchase date. Item must be in original packaging with manuals, accessories, and original receipt.

 

RETURN PROCEDURE

If you reside in the U.S. or Canada, please contact SUHR via email at info@suhrtech.com or by calling at +86 182 5716 9038 to speak with a representative.

If you reside outside the U.S. or Canada, please contact your local distributor by visiting our Global Partners page.

 

SHIPPING REFUNDS

Return shipping charges will be refunded if items are shipped in error by SUHR. Shipping will not be refunded on items ordered in error by the customer.